Modern, Trendy, and Adorable Swimmers your little one will love
FREQUENTLY ASKED QUESTIONS
what size does this fit?
the recommended sizing is a child weighing 30-55 lbs.
what is your return policy?
Thank you for shopping with us. We appreciate your business. Please read our refund policy carefully before making a purchase. By completing a purchase, you acknowledge and agree to the terms and conditions outlined below.
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All Sales Are Final: Once a purchase is made, it is considered final. We do not offer refunds, returns, or exchanges due to safety reasons of this product.
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Exceptions: a. Defective or Damaged Products: In the event that you receive a defective or damaged product, please contact sostinkincuteco@gmail.com within [5] days of receiving your order. We will assess the situation and, if appropriate, provide a replacement or offer a refund at our discretion.
b. Non-Delivery: If you have not received your order within the specified delivery time frame, please notify us. We will investigate the issue and, if necessary, either provide a replacement or refund your purchase.
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Product Descriptions: We make every effort to accurately describe and represent our products. However, please note that variations in colors, sizes, or other characteristics may occur due to differences in monitors, devices, or manufacturing processes. Such variations do not qualify for a refund.
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Change of Mind: We do not accept returns or provide refunds for purchases made due to a change of mind, personal preferences, or incorrect selection of size, color, or style. Please review your order carefully before making a purchase.
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Cancellation Policy: Once an order is placed, it cannot be canceled or modified. We process orders promptly to ensure timely delivery, and therefore, cancellation requests cannot be accommodated.
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Customer Responsibility: It is the customer's responsibility to provide accurate and complete shipping information. Any additional costs incurred due to incorrect or insufficient information provided by the customer will be the customer's responsibility and will not be eligible for a refund.
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Refund Process: If you believe you qualify for a refund under the exceptions mentioned in section 2, please contact our customer service with the necessary details. We will guide you through the refund process if applicable.
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Dispute Resolution: Any disputes or claims arising from a purchase will be governed by the applicable laws of [Jurisdiction]. Any attempts to chargeback or dispute a transaction without proper communication may result in legal action.
Please note that this refund policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates or modifications.
If you have any questions or concerns regarding our refund policy, please contact our customer service for assistance.
Last updated: 6/17/23
shipping questions?
FREE shipping on all orders! Standard shipping time 5-7 business days
are these coast guard approved
Our number one priority is to keep our children safe, not the amount of sales made. After doing research and learning about the tragedies of how children lost their lives while wearing all kinds of vests, we decided we do not want a stamp of approval to allow parents to let their guard down. These are NOT a life saving device. All children around water should be under strict and constant supervision regardless of what approval it has stamped on it.